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There are a few things that you need to remember when you are having your first discussion with the insurance adjuster. If there is one thing that you need to take into absolutely serious consideration, however, it is to be polite but not to over share. However, let’s walk through the cornerstones of this talk.
Identify the person that you are speaking with
This is by far the first and foremost thing that you need to do. Anyone could call to get the information that you need and it’s important to be perfectly sure with whom are you talking to. Get their names, address and basically all the information that you should need. Don’t worry, though, this is not something that you are not entitled to and the insurance adjuster is aware of it. So, you shouldn’t have any issues with this at all.
Be polite and remain calm at all times
It’s understandable that you are going to be angry and particularly upset with your injuries, but taking it all out on the insurance adjuster is not going to do you any good whatsoever. In fact, it can only hurt your case. Therefore, it is quintessential that you remain calm and relaxed and have a normal conversation with the person you are talking to. Additionally, to improve the chances of getting maximum compensation, it is best to hire an injury lawyer and let them handle the discussions.
Do not over share
Now, in the majority of the cases, insurance adjusters are going to be overly polite, especially when it comes to the first discussion. This is something that you need to be aware of. You shouldn’t give any details about the accident, though. This is something that you need to understand because doing so is going to put your claim into jeopardy.
Remember, the first thing you should do after you are involved in a personal injury claim is to talk to a personal injury lawyer. This is going to ensure that everything is handled as per the legal standards and that you do not share something that you are not supposed to. The lawyer is going to prep the documentation and the claim. Most of the lawyers deal with insurance adjusters from various companies and understand how to negotiate and deal with them. The lawyers will assist you in handling it.
The witnesses
Regardless of whether or not there are witnesses, you should always respond that there “might be” and that you will introduce them when and if it’s necessary. This is a very important part of the entire process and it’s something that the insurance company can strongly benefit from.
With this in mind, it’s critical to ensure that you take all of the above into perfect consideration. This is going to ensure that the entire case is taken as per the highest standards and that you get the compensation that you are entitled to.