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The insurance adjuster does not want you to get a fair deal, in terms of compensation for your injuries. The money that will be used to compensate you has to come from the insurance company’s bank account. For that reason, the adjuster’s ears will try to catch any remark that could suggest that you suffered few, if any, injuries or that you were partly responsible for the collision.
How you can be sure that you stay properly-focused while speaking to the adjuster
Pay close attention to each word that you utter. Be particularly careful when talking about the accident or about your injuries. Do not say anything that could be interpreted as proof that you had allowed yourself to lose control of your vehicle at the time of the collision. Do not agree to give a recorded statement until you have spoken with a lawyer. Make that fact clear when responding to the adjuster’s first call; then be sure to hire an injury lawyer in Cambridge.
Keep a record of all the documents that relate to the accident. This can be a big help later, if you have trouble remembering all of the details, concerning what happened at the time of and in the days following the collision. Keep track of when you met with the treating doctor. Note also the outcome of each appointment. This should indicate that you have sought treatment. If you plan to claim a condition such as chronic pain, the record of outcomes from each appointment can help.
Review each settlement offer carefully. Presenting you with a settlement offer is part of an adjuster’s job. Be sure that any offered settlement covers all of your expenses.
Appreciate the lawyer’s role in helping you to deal with the adjuster
• Lawyers know how to take care of the details that can help their clients to satisfy an adjuster’s requests.
• Lawyers have learned how to communicate with adjusters.
• Lawyers have gained lots of experience with gathering the sort of evidence that adjusters hope will remain hidden. As a client, you can add to the amount of evidence that your lawyer has collected.
Other ways that a client can help a lawyer’s challenges to an adjuster’s efforts
A client with a pre-existing medical condition should share his or her relevant medical history with the injury lawyer. He or she may be able to guide the lawyer to a medical professional that can confirm or refute any of the adjuster’s statements, with respect to the client’s condition. This is especially true if the client has a condition that medical science has managed to control to a greater extent fairly recently. Adjusters tend to lack a useful level of familiarity with such conditions.